Terms of Service

• You must provide accurate information and keep your contact details current.
• You are responsible for activity under your account. Authentication is by one-time code to your phone or email, so protect access to both.
• You must be at least 18 and able to form a binding contract to use HomesBrain.

• Log only work you actually performed, for customers who are actually yours.
• Only add customer contact information when you have the customer's consent to be contacted. HomesBrain captures and stores this consent when a homeowner is added.
• No spam, harassment, misrepresentation, or attempts to access data that isn't yours.
• No review gating: every customer receives the same review request. Do not use HomesBrain to selectively solicit reviews.

• You are solely responsible for the quality, legality, and licensing of the work you perform.
• Service records you create must be accurate. Homeowners rely on them.
• You are responsible for complying with laws that apply to your business, including consumer-contact and telemarketing rules.

• Claim only homes you own or are authorized to manage.
• Information you add to your record must be accurate to the best of your knowledge.
• Sharing your record (for example with a buyer) is your choice and your responsibility.

The home record belongs with the home. Homeowners own their claimed home record and may export it. Pros retain access to the job records they created. HomesBrain has a license to host, display, and transmit this content as needed to provide the service.

• HomesBrain is free to use. There is no subscription, no paid tier, and nothing to purchase from HomesBrain.
• The only payments in HomesBrain are payments from a homeowner to a Pro for home-service work performed at the home. Each one is a one-time charge for a specific service visit.
• Those payments are processed by Stripe as a direct charge on the Pro's own Stripe account. HomesBrain is not a party to the underlying service transaction, charges no platform fee, and never stores card numbers.
• Refunds for service work are handled between the homeowner and the Pro.

Warranty tracking is an informational convenience based on data provided by Pros. It is not a guarantee, inspection, or substitute for manufacturer notices.

HomesBrain is provided “as is.” To the maximum extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, or consequential damages, or for the acts or omissions of Pros or homeowners. HomesBrain is provided free of charge, and our total liability is limited to one hundred U.S. dollars.

You may close your account at any time. We may suspend or terminate accounts that violate these Terms (including consent and review-gating violations) or that create risk for other users. Homeowner records survive a Pro's termination.

We may update these Terms; material changes will be notified through the service. See also the Privacy Policy and Messaging Terms. Contact: legal@homesbrain.com.