SMS Authentication Terms
Last updated: July 22, 2026
These terms describe the HomesBrain Authentication SMS Program: one-time passcodes sent by text to verify sign-in to a HomesBrain account. They supplement our Terms of Service and Privacy Policy, and are separate from the HomesBrain service-record SMS program described in our Messaging Terms.
1. Program name
HomesBrain Authentication SMS Program.
2. Who sends, who receives, and why
HomesBrain sends one-time passcodes (OTPs) to homeowners and home-service professionals who request them from the HomesBrain login screen on homesbrain.com/login or in the HomesBrain iOS/Android app. Codes are 6 digits, valid for 10 minutes, and single-use. They are used solely to authenticate the account holder for that sign-in attempt.
3. How you opt in (consent)
You opt in by entering your mobile number on the HomesBrain login screen and tapping Send code. Directly above the phone input the following disclosure is shown:
Consent is not a condition of any purchase or service. Consent is limited to authentication codes; it does not authorize marketing, promotional, or other messages.
4. Example messages
- "HomesBrain: Your login code is 428193. Expires in 10 minutes. Reply STOP to opt out, HELP for help."
- "HomesBrain: 739024 is your verification code. Do not share this code with anyone. Reply STOP to opt out."
5. Message frequency
One message per sign-in attempt you initiate. You may request a new code up to a small number of times per hour if you did not receive one; further attempts are rate-limited to prevent abuse.
6. Cost
Message and data rates may apply.
7. Opt out (STOP) and help (HELP)
Text STOP to cancel at any time. Once opted out, HomesBrain will not send you further authentication codes by SMS; you can still sign in using email. Text HELP for help, or email support@homesbrain.com.
8. Security
HomesBrain will never ask you to share, read back, or forward an authentication code. Anyone asking for your code is attempting to take over your account. Codes are single-use and expire in 10 minutes.
9. Privacy
Phone numbers used for authentication are handled per our Privacy Policy. No mobile information, including your phone number, and no SMS or messaging consent will be shared with, sold to, or disclosed to any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with third parties.
10. Contact
HomesBrain, Inc.: support@homesbrain.com.